Tier-1 Ticket Deflection Agent
DoerAnswers the same twenty support questions from your knowledge base, and escalates everything else.
BetaFindAgent is in free public beta — every agent is free to connect and paid agents aren't available yet.
Scores inbound leads against your ICP, shows the arithmetic, and never disqualifies anyone.
Requires external credentials
A preview derived from this agent’s definition — not a live run. Nothing runs and no key is sent until you connect. FindAgent runs it on the hosted connection.
Fetch the written ICP and scoring criteria the score must be derived from.
Reaches: {confluence_site}.atlassian.net
Uses your Confluence Cloud token.
Fetch a HubSpot contact with the properties the ICP scores on.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Fetch the associated company record and its firmographic properties.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Check whether this lead, or their company, is already a customer or in an open deal.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Write the score and its reasoning to the contact's scoring fields. Writes nothing else.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Post the scored lead to Slack with the top reasons and the first action to take.
Reaches: slack.com
Uses your Slack bot token.
Only ever sent to: api.hubapi.com
Only ever sent to: atlassian.net
Format: Paste the Base64 encoding of “id:token” (e.g. your email and API token joined by a colon), not the raw token. Many tools show this ready-made as your “Basic auth” value.
Only ever sent to: slack.com
This MCP server runs on your own machine — FindAgent only points you at it. Run the command below, then add it to your MCP client. Nothing is hosted or proxied on our side.
npx -y @findagent/mcp runPaste this into your client config (e.g. claude_desktop_config.json or a Cursor mcp.json), then restart the client.
{
"mcpServers": {
"inbound-lead-qualifier": {
"command": "npx",
"args": [
"-y",
"@findagent/mcp",
"run"
]
}
}
}This agent will ask you for the following. You enter them when you connect — they're encrypted and never shared with the creator.
A HubSpot private app access token with crm.objects.contacts read and write and crm.objects.companies read. It does not need deals write — this agent never touches a deal.
Get this from hubapi.com's account or API settings.
Paste the value as a single line.
Only sent to: api.hubapi.com
Base64 of 'your-email:your-api-token' — encode it yourself before pasting; the runtime only adds the Basic prefix. Create the token at id.atlassian.com/manage-profile/security/api-tokens. Needs read access to the page holding your ICP and scoring criteria.
Get this from atlassian.net's account or API settings.
Paste the value as a single line.
Only sent to: atlassian.net
A bot token starting with xoxb-. Needs chat:write, and the bot must be invited to every routing channel.
Create a Slack app (api.slack.com/apps), add the scopes the agent needs, install it to your workspace, and copy the bot/user token.
Paste the value as a single line.
Only sent to: slack.com
Answers the same twenty support questions from your knowledge base, and escalates everything else.
Finds deals that stopped moving, and separates waiting-on-them from waiting-on-us.
Decides where every ticket goes — the right group, an engineering issue, or a product theme.
Reads your refund policy against the actual charge and tells the agent what it says.
Drafts the knowledge-base articles and macros your resolved tickets are already asking for.
One briefing for the incoming shift: what's about to break and what someone was promised.
Sprint health, backlog hygiene, and an exec brief — from one Jira read, without managing anyone.
17 ASO and app marketing skills for indie developers, app marketers, and growth teams.
Asks the assistants your buyers ask, and reports what they say about you.