Tier-1 Ticket Deflection Agent
DoerAnswers the same twenty support questions from your knowledge base, and escalates everything else.
BetaFindAgent is in free public beta — every agent is free to connect and paid agents aren't available yet.
Writes the CRM note after a call — what was agreed, what wasn't, and where each came from.
Requires external credentials
A preview derived from this agent’s definition — not a live run. Nothing runs and no key is sent until you connect. FindAgent runs it on the hosted connection.
Fetch a call's participants, duration, and associated CRM records.
Reaches: api.gong.io
Uses your Gong API credential.
Fetch a call's transcript with speaker attribution and timestamps.
Reaches: api.gong.io
Uses your Gong API credential.
Fetch the deal record as the CRM currently holds it, to find contradictions with the call.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Write the structured call summary to the deal as a note, with citations to the call.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Update only the next-step fields on a deal. Never touches stage, amount, close date, or owner.
Reaches: api.hubapi.com
Uses your HubSpot private app token.
Only ever sent to: api.gong.io
Format: Paste the Base64 encoding of “id:token” (e.g. your email and API token joined by a colon), not the raw token. Many tools show this ready-made as your “Basic auth” value.
Only ever sent to: api.hubapi.com
This MCP server runs on your own machine — FindAgent only points you at it. Run the command below, then add it to your MCP client. Nothing is hosted or proxied on our side.
npx -y @findagent/mcp runPaste this into your client config (e.g. claude_desktop_config.json or a Cursor mcp.json), then restart the client.
{
"mcpServers": {
"call-notes-to-crm-sync": {
"command": "npx",
"args": [
"-y",
"@findagent/mcp",
"run"
]
}
}
}This agent will ask you for the following. You enter them when you connect — they're encrypted and never shared with the creator.
Base64 of 'ACCESS_KEY:ACCESS_KEY_SECRET' — encode it yourself before pasting; the runtime only adds the Basic prefix. Create the pair under Company Settings > API.
Get this from gong.io's account or API settings.
Paste the value as a single line.
Only sent to: api.gong.io
A HubSpot private app access token with crm.objects.deals read and write and crm.objects.notes write. Deal stage and amount are never written by this agent, but HubSpot scopes are object-level — the restraint is enforced by the manifest, not the token.
Get this from hubapi.com's account or API settings.
Paste the value as a single line.
Only sent to: api.hubapi.com
Answers the same twenty support questions from your knowledge base, and escalates everything else.
Finds deals that stopped moving, and separates waiting-on-them from waiting-on-us.
Decides where every ticket goes — the right group, an engineering issue, or a product theme.
Reads your refund policy against the actual charge and tells the agent what it says.
Drafts the knowledge-base articles and macros your resolved tickets are already asking for.
One briefing for the incoming shift: what's about to break and what someone was promised.
Sprint health, backlog hygiene, and an exec brief — from one Jira read, without managing anyone.
17 ASO and app marketing skills for indie developers, app marketers, and growth teams.
Asks the assistants your buyers ask, and reports what they say about you.